adidas shop
United Kingdom

Shipping & Returns

Shipping ways:

Delivery by EMS, TNT, DHL to these countries: USA, UK, Canada, Australia, Germany, France, Italy, Switzerland, Greece, Portugal, Spain, Sweden, New Zealand, Belgium, Denmark, Finland, Ireland, Luxembourg, Malta Norway, Netherlands, Austria, Brazil, Turkey, about 5-7 working days. Other countries about 7-8 days!

Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you want to return goods, please first contact about the problem you have us. Most of the time we can solve the problem by solving the technical support and you need to return something. If the incurable defects with the goods, you can use it for repair or replacement on our return


Not Quality

In 30 days (from the date products were received), if the items you are not satisfied, you can find in terms of the color or size, you can return and be replaced under the following conditions. You need the products in original package (you will pay the postage to). The products should not be used (except tryout). When we returned the products intact, we will replace them with new ones and ship them back to you. On the question of who we put you into account, it replaces items the shipping costs. Before the items for replacement, please transfer to back the replaced items from us first, the supplymentary shipping. Once the payment is completed, we will ship the items to replace you.

quality issues

In 30 days (from the date products were received), if you use the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need the products in original package (you will pay the postage to). When we receive the products sent back intact, we will replace them with new ones and ship them back to you again. We will ship for the replaced products that we will pay. (Note :. It is our quality specialist who returned free a final decision on whether the quality problems caused by personal factors or non-resistant external damage The purchased items can not be repaired, replaced or when the quality problems caused human factors or avoidable damage .)

7 days return

We are absolutely confident that you will enjoy a simple exchange of experiences and return!

Return Buy

All items are quality controlled and checked for errors before they are shipped. If for any reason you are dissatisfied with your purchase, do not hesitate to contact us via email. You need to send pictures of the item to our email. The e-mail subject must "Order", so we will give you a quick response called (thanks!).

Be sure that the shipping Merchandise Authorization application within 7 days of receipt for exchange or refund. Your timely return of unworn, unwashed, or defective items that also packages and labels have to Seller and must be in the same condition as when it was received. Returns that are damaged, soiled or altered may not be accepted and will be returned to you.

If you want to return your purchase, we are sorry that you pay 50% of the price of the item as our poundage and restocking fee for returned items. The return will be paid by customers.

Unpacking goods safely. Please enter the following information with your return: bill-name or address; Ship-to name, address; Assignment; Reasons for returning.

Important information

a) We have tried to display as accurately as possible the colors of our products on our website. However, as computer monitors, we can not guarantee the appearance of each of the monitor color exactly.

b) If you return or exchange the item (s) you want to have ordered us, you need / to provide you with your local post office. We can not lose any packets in transit cargo. Once your return is received and processed, you will be notified via e-mail.

c) We do not accept the return of sales and online closeouts position (s). If you are dissatisfied with your purchase, you can return the items in a different size or color back (valid for the same style, you bought) exchange.

If you have questions or comments, please do not hesitate to contact us. Our loyal customers service team will always be with you.

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